September 29, 2021

SAFETY AND HYGIENE

on our events 2021/22


Dear Event Attendees,

we are so excited to soon be able to welcome you again to our events!

We place the greatest importance on protecting your health and ours, at the same time, strive to offer you the best possible experience given these difficult times.

Generally, please familiarize yourself with the current hygiene and safety rules in advance of your event. The information is updated regularly according to the current situation.

Stay healthy!
Your Outdoor-Ticket Team

1. Purchasing a ticket

To reduce physical contact, we recommend that you buy tickets online via our website at www.outdoor-ticket.net.

Tickets can also be purchased at local retailers and at the box office (only on the day of the event). Please note that you may experience waiting in long queues when buying tickets at the box office!

2. Contact tracing and "3G rule"

In order to trace a possible chain of infection, we are required to record the contact details of all event attendees.

  • The ticket holder and the actual event attendee must be the same!
  • The contact data can be updated online at any time in advance using the QR code on the ticket.
  • The data provided will be used exclusively for tracing purposes and either submitted to the public health department, if necessary, or deleted after a specified period of time.
  • Persons who refuse to give their contact details may be excluded from the event.
Since official regulations differ and change regionally, the rules at our events are different. You can find an overview of the regulations per city and location below, we strive to keep them up to date.

In general, when you visit our events, at least the 3G rule (short for German "geimpft, getested, genesen" = vaccinated, tested, recovered) or the stricter regional regulations apply.

Depending on the event, one of the following proofs is required:

  • COVID-19 vaccination certificate
  • Valid confirmation of recovery
  • Currently valid negative COVID-19 test (not older than 24 hours)

3. Admission

Of course, we want to avoid queues and crowds at the entrance. Please note the following:

  • Tickets no longer have to be exchanged at the box office.
  • Wherever possible we will open the hall 60 minutes before the start of the event.
  • The event is accessible via a contactless ticket scan. The scan checks whether your ticket is valid and whether the contact details that have been stored match you. Please have your photo ID ready.
What do you have to do...

  • if you have a ticket with your name on it?

Great! Please go to the entrance and have your photo ID ready so we can confirm it is you. You do not have to register again at the event; this happens automatically via your ticket scan at the entrance.

  • if you have a ticket with someones other name on it?

No problem, you can update the contact details for tickets yourself at any time until the start of the event. To do this, please scan the QR code on the ticket or click on it in the ticket-PDF and enter your current contact details in the online form. Please only go to the entrance afterwards and have the ticket ready together with your photo ID so that we can confirm it is you.

  • if you have a ticket without a name on it (e.g., one bought at a retailer or the box office)?

You must provide your contact details digitally, if you have not already done so. To do this, please scan the QR code on the ticket and enter your current contact details in the online form. Please only go to the entrance afterwards and have the ticket ready together with your photo ID so that we can confirm it is you.

4. Occupancy rate of the venue

We are currently planning the majority of the events with an occupancy rate of the venue of 100%. This value can differ for individual events.

5. Intermission

We currently plan an intermission between the two halves of the program. To ensure a safe process and depending on the pandemic at the date of the event, it may happen that we skip the intermission.

6. Mandatory mask/mouth-nose cover

Employees and attendees are required to wear masks throughout the building, including when entering and leaving the auditorium and when using the restrooms. You may remove your mask only while sitting in your seat inside the auditorium (the regulation may differ from region to region).
Please also keep the required minimum distance of 1.5 meters at all times (see more below).
The mask requirement is regulated very differently from region to region. You can find an overview of the regulations per city and location below.

7. Disinfectant dispensers

There will be several disinfectant dispensers available for your use.

8. Physical distancing

Please observe the physical distancing requirement of 1.5 meters. In order to also ensure this inside the auditorium, we have reduced the number of available seats.

At the moment, we cannot guarantee adjacent seating.

9. Hygiene rules of the location

Please observe each location's standard rules of hygiene, which are posted onsite.

10. Intensive cleaning

At each location, there is an intensive cleaning schedule in place specific to the latest regulations.

11. Excluded persons

Persons excluded from attending and participating in our events include anyone who:

  • refuses to give their contact details
  • unable to provide evidence for the “3G rule”
  • knowingly had contact with a confirmed COVID-19 patient within the last 14 days
  • shows unspecific general symptoms or respiratory symptoms of any severity
Should anyone develop symptoms during the event, they must leave immediately.


 Regional corona regulations at our events


Germany Belgium France Denmark Slovenia
Austria Netherlands Italy Norway  
Switzerland Luxembourg UK Sweden  

 

Germany


city venue corona regulation
Aachen Eurogress 3G, with mask at the seat
Aschaffenburg Stadthalle am Schloss Aschaffenburg 3G, with mask at the seat
Augsburg Kongress am Park 3G, with mask at the seat
Bad Hindelang Kurhaus Bad Hindelang 3G, with mask at the seat
Bad Tölz Kurhaus Bad Tölz 3G, with mask at the seat
Bamberg Konzerthalle Bamberg 3G, with mask at the seat
Bayreuth DAS ZENTRUM 3G, with mask at the seat
Berlin CinemaxX Potsdamer Platz Berlin 3G, with mask at the seat
Berlin Urania Berlin 3G, without mask at the seat
Bielefeld Stadthalle Bielefeld 3G, without mask at the seat
Bonn Brückenforum 3G, without mask at the seat
Braunschweig Astor Filmtheater 2G, without mask at the seat
Bremen Pier 2 3G, with mask at the seat
Chemnitz Cinestar Chemnitz 3G, without mask at the seat
Darmstadt Centralstation Darmstadt 3G, with mask at the seat
Deggendorf Stadthalle Deggendorf 3G, with mask at the seat
Dortmund FZW Dortmund 3G, without mask at the seat
Dresden Rundkino 3G, with mask at the seat
Duisburg UCI Kinowelt Duisburg 3G, with mask at the seat
Düsseldorf Cinestar Düsseldorf 3G, without mask at the seat
Düsseldorf Savoy Theater 3G, without mask at the seat
Erfurt Cinestar Erfurt 3G, without mask at the seat
Erfurt Kaisersaal Erfurt 2G, without mask at the seat
Essen Lichtburg Essen 3G, without mask at the seat
Flensburg UCI Kinowelt Flensburg 3G, with mask at the seat
Frankfurt am Main Universität Frankfurt 3G, with mask at the seat
Freiburg Konzerthaus Freiburg 3G, with mask at the seat
Fulda Gemeindezentrum Künzell 2G, without mask at the seat
Füssen Festspielhaus Füssen 3G, with mask at the seat
Garmisch-Partenkirchen Kongresshaus 3G, with mask at the seat
Göttingen CinemaxX Göttingen 3G, with mask at the seat
Halle CinemaxX Halle 3G, with mask at the seat
Hamburg CinemaxX Dammtor 3G, with mask at the seat
Hannover Theater am Aegi 2G, without mask at the seat
Heidelberg Güterbahnhof 2G, without mask at the seat, 3G only possible with PCR test
Heilbronn Harmonie 3G, with mask at the seat
Ingolstadt Stadttheater Ingolstadt 3G, with mask at the seat
Jena Volkshaus Jena 3G, without mask at the seat
Kaiserslautern Kammgarnhalle 2G, without mask at the seat
Karlsruhe Konzerthaus Karlsruhe 3G, with mask at the seat, no catering
Kassel Anthroposophisches Zentrum Kassel 3G, with mask at the seat
Kassel Filmpalast Kassel 2G, without mask at the seat
Kaufering (Landsberg) Sporthalle Kaufering bei Landsberg 3G, with mask at the seat
Kempten Stadttheater Kempten 3G, with mask at the seat
Kiel Studio Kino 3G, with mask at the seat
Koblenz Rhein Mosel Halle 3G, with mask at the seat
Köln E-Werk 3G, without mask at the seat
Köln Cinenova Köln 3G, with mask at the seat
Landshut Kinopolis Landshut 3G, with mask at the seat
Leipzig Werk 2 2G, without mask at the seat
Limburg/Lahn Stadthalle Limburg 3G, with mask at the seat
Lübeck Kolosseum 3G, with mask at the seat
Ludwigsburg Forum am Schlosspark Ludwigsburg 3G, with mask at the seat
Lüneburg Filmpalast Lüneburg 3G, with mask at the seat
Magdeburg Altes Theater 3G, without mask at the seat
Mainz Capitol Kino 3G, without mask at the seat
Mannheim Capitol Mannheim 3G, without mask at the seat
Marburg Cineplex Marburg 2G, without mask at the seat
Marktoberdorf Modeon 3G, with mask at the seat
Memmingen Stadthalle Memmingen 3G, with mask at the seat
München Alte Kongresshalle 3G, with mask at the seat
Münster Universität Münster 3G, with mask at the seat
Nürnberg Meistersingerhalle 3G, with mask at the seat
Oberstdorf LOFT Oberstdorf 2G, without mask at the seat
Offenburg Reithalle im Kulturforum 3G, with mask at the seat
Oldenburg CinemaxX Oldenburg 3G, with mask at the seat
Osnabrück Cinema-Arthouse Osnabrück 2G, without mask at the seat
Paderborn PaderHalle 3G, with mask at the seat, no break, no stay in the foyer
Passau Redoute Passau tba
Pforzheim Kulturhaus Osterfeld 3G, with mask at the seat
Potsdam Thalia 3G, with mask at the seat
Ravensburg Konzerthaus 3G, with mask at the seat
Regensburg Universität Regensburg 2G, without mask at the seat
Rosenheim Ballhaus Rosenheim 3G, with mask at the seat
Rostock Cinestar Capitol Rostock 3G, without mask at the seat
Saarbrücken Congress-Centrum Saar GmbH 3G, with mask at the seat
Schwäbisch Gmünd Stadtgarten - Peter Parler Saal 3G, with mask at the seat
Siegen Siegerlandhalle-großer Saal 3G, without mask at the seat
Singen Stadthalle Singen 3G, with mask at the seat
Stuttgart Liederhalle Stuttgart 3G, with mask at the seat
Traunstein Kulturforum Klosterkirche Traunstein 3G, with mask at the seat
Trier Europahalle 3G, with mask at the seat
Tübingen Uni Morgenstelle 3G, with mask at the seat
Tuttlingen Stadthalle Tuttlingen 3G, with mask at the seat
Ulm Kornhaus Ulm 3G, with mask at the seat
Ulm CCU 3G, with mask at the seat
Villingen-Schwenningen Neue Tonhalle 3G, with mask at the seat
Waldshut-Tiengen Stadthalle Waldshut 3G, with mask at the seat
Wetzlar Stadthalle Wetzlar 2G, without mask at the seat
Wiesbaden Arkaden Kino 3G, without mask at the seat
Winterberg Oversum 3G, without mask at the seat
Witten Blue Beach 3G, with mask at the seat
Wuppertal Rex Filmtheater Elberfeld 3G, with mask at the seat
Würzburg CinemaxX Würzburg 3G, with mask at the seat
Zwickau Alter Gasometer 3G, with mask at the seat

Austria


city venue corona regulation
Graz Annenhof Kino / ehemals UCI 3G, without mask at the seat
Innsbruck Innsbruck 3G, without mask at the seat
Klagenfurt Konzerthaus Klagenfurt 3G, without mask at the seat
Kufstein Stadtsaal 3G, without mask at the seat
Liezen Kulturhaus Liezen 3G, without mask at the seat
Linz Brucknerhaus 3G, without mask at the seat
Salzburg Mozartkino Salzburg 3G, without mask at the seat
St. Marein im Mürztal Kulturhalle St. Marein 3G, without mask at the seat
St. Pölten Hollywood Megaplex 3G, without mask at the seat
Steyr Stadttheater Steyr 3G, without mask at the seat
Villach Bambergsaal 3G, without mask at the seat
Waidhofen a.d. Ybbs Plenkersaal 3G, without mask at the seat
Wien Gartenbaukino 2G, with mask at the seat
Wiener Neustadt Sparkassensaal 3G, without mask at the seat
Wolfurt (bei Dornbirn) Cubus Wolfurt 3G, without mask at the seat

Switzerland


city venue corona regulation
Aarau Kultur & Kongresshaus Aarau 3G, without mask at the seat
Andermatt Konzerthalle 3G, without mask at the seat
Basel Stadtcasino Basel 3G, without mask at the seat
Bern National Bern - Theatersaal 3G, without mask at the seat
Biel Apollo Kino 3G, without mask at the seat
Chur GKB Auditorium 3G, without mask at the seat
Engelberg Belle Epoque Saal - Hotel Terrace 3G, without mask at the seat
Fribourg Université Fribourg 3G, without mask at the seat
Genève Auditorium Arditi 3G, without mask at the seat
Lausanne Casino de Montbenon 3G, without mask at the seat
Lausanne International School of Lausanne 3G, without mask at the seat
Luzern Messe Luzern 3G, without mask at the seat
Schaffhausen Kammgarn 3G, without mask at the seat
Sion Lycée-collège de la Planta 3G, without mask at the seat
St. Gallen Tonhalle St.Gallen 3G, without mask at the seat
Thun Burgsaal Thun 3G, without mask at the seat
Vevey Cinéma Rex Vevey 3G, without mask at the seat
Winterthur gate27 3G, without mask at the seat
Zürich Volkshaus Zürich 3G, without mask at the seat

Netherlands


city venue corona regulation
Amsterdam Meervaart Theater 3G, without mask at the seat
Den Haag Theater Diligentia 3G, without mask at the seat
Eindhoven Evoluon Eindhoven - Philips Hall 3G, without mask at the seat
Enschede Kinepolis Enschede 3G, without mask at the seat
Groningen Martini Plaza 3G, without mask at the seat
Haarlem Kinepolis Haarlem 3G, without mask at the seat
Leiden Aalmarktzaal - Stadsgehoorzaal 3G, without mask at the seat, no break
Maastricht Rebelle Maastricht 3G, without mask at the seat
Nijmegen De Lindenberg 3G, without mask at the seat
Rotterdam Theater Zuidplein 3G, without mask at the seat
's-Hertogenbosch Verkadefabriek 3G, without mask at the seat
Utrecht Kinepolis Jaarbeurs Utrecht 3G, without mask at the seat
Zwolle Theater Buitensoos 3G, without mask at the seat

Belgium


city venue corona regulation
Antwerpen Zuiderpershuis 3G, with mask at the seat
Bruxelles W:HALLL 3G, with mask at the seat
Gent Sphinx Cinema 3G, with mask at the seat

Luxembourg


city venue corona regulation
Esch sur Alzette ROCKHAL Club 3G, with mask at the seat

France


city venue corona regulation
Annecy L'Impérial Palace 3G, with mask at the seat
Grenoble Pathé Chavant Grenoble 3G, with mask at the seat
Lyon Salle Victor Hugo 3G, with mask at the seat
Paris La Cigale 3G, with mask at the seat

Italy


city venue corona regulation
Bologna Cinema Teatro Antoniano 2G, with mask at the seat
Bolzano/Bozen Teatro Rainerum 2G, with mask at the seat
Brescia Teatro Santa Giulia 2G, with mask at the seat
Brixen Forum 2G, with mask at the seat
Bruneck Michael Pacher Haus 2G, with mask at the seat
Genua Teatro della Tosse 2G, with mask at the seat
Mailand Orfeo Multisala 2G, with mask at the seat
Meran Kurhaus 2G, with mask at the seat
Torino Teatro Gioiello 2G, with mask at the seat
Trento Cinema Nuovo Roma 2G, with mask at the seat
Treviso Multisala Corso 2G, with mask at the seat
Trieste Cinema Ambasciatori 2G, with mask at the seat
Udine Teatro Palamostre 2G, with mask at the seat
Verona Teatro Stimate 2G, with mask at the seat

UK


city venue corona regulation
Birmingham The Crescent Theatre 3G, with mask at the seat
Bristol Anson Rooms 3G, with mask at the seat
Edinburgh Assembly Rooms 3G, with mask at the seat
Leeds Leeds College of Music 3G, with mask at the seat
Liverpool St. George's Hall 3G, with mask at the seat
London Logan Hall 3G, with mask at the seat
Manchester RNCM Theatre 3G, with mask at the seat
Sheffield Sheffield Students' Union 3G, with mask at the seat

Denmark


city venue corona regulation
København Empire Bio 3G, without mask at the seat

Norway


city venue corona regulation
Oslo Chateau Neuf 3G, without mask at the seat
Tromsø Verdensteatret 3G, without mask at the seat
Trondheim Nova Kino 3G, without mask at the seat

Sweden


city venue corona regulation
Stockholm Skandia Teatern 3G, without mask at the seat

Slovenia


city venue corona regulation
Celje Cineplexx Celje 3G, with mask at the seat
Kranj Cineplexx Kranj 3G, with mask at the seat
Ljubljana Komuna Ljubljana 3G, with mask at the seat
Maribor Maribox 3G, with mask at the seat